Your Reflections
Stay Yours

Last updated: May 2025.

The short version

• We store the bare minimum we need to keep your conversations and progress useful to you.
• We never sell your data to advertisers, partners, or third parties.
• Conversations are processed by trusted AI infrastructure (e.g. OpenAI) solely to generate Ayrah's responses.
• You can request export or deletion of all your data at any time by emailing privacy@ayrah.ai.

What we collect

Conversation content

Messages you send to Ayrah and the responses you receive. These are stored against a per-browser session identifier so your chats persist across visits.

Wellbeing data

Mood entries, gratitude notes, weekly reflections, and goal progress — all created intentionally by you. These power the dashboards and gentle weekly summaries.

Technical signals

Standard server logs (IP address, browser type, timestamps) used for security, abuse prevention, and basic performance monitoring. Retained for a short window, then aggregated or deleted.

What we don't collect

We don't ask for your real name, location, religion, or any identifying detail to use Ayrah. You decide what to share inside a conversation.

How we use it

• To answer you well. Messages are sent to the AI model that generates responses, paired with relevant verses, tafsir, and psychology context.
• To remember context. Past messages within a session help Ayrah follow the thread of your conversation.
• To show your progress. Mood and reflection data populate your personal dashboards.
• To keep the service safe. Crisis-sensitive detection routes urgent situations toward real human resources.

How we protect it

• Encryption in transit (HTTPS) for every request.
• Access to backend data is limited to a small, vetted set of team members.
• We use reputable infrastructure providers with strong security practices.

Third parties

To generate responses, Ayrah uses third-party AI APIs (currently OpenAI). Messages sent to them are governed by their respective privacy policies. No conversation content is shared with advertising networks or analytics brokers.

Your rights

• Access — request a copy of your stored data.
• Deletion — request permanent erasure of your account and conversations.
• Correction — request fixes to any inaccurate data.
• Portability — request your data in a machine-readable format.

To exercise any of these, email privacy@ayrah.ai. We respond within 14 days.

A note on safety

Ayrah is a wellbeing companion, not a licensed medical or mental-health service. If you're experiencing a crisis, please contact your local emergency services or a qualified counsellor. Our safety system flags such moments and gently surfaces appropriate resources — but human care comes first, always.

Children

Ayrah is intended for users aged 16 and above. We do not knowingly collect data from anyone younger.

Changes to this policy

If we update this policy, the "Last updated" date above will change. For substantive changes, we'll surface a notice inside the app before they take effect.

Get in touch

Questions, concerns, or feedback on privacy? Email privacy@ayrah.ai. We take it seriously.